SHIPPING
At present, we’re only shipping to mainland UK. Orders are delivered within 3-5 working days after purchase.
Once your order has been shipped, you will receive a notification email with your tracking info. We do not require signatures upon delivery and are not responsible for lost or stolen parcels.
If you have any questions about your order, please contact us at hello@annbie.com – please include your Order No. and we’ll do everything we can to help. We endeavour to reply to all queries within 1-3 working days.
We’re working on international shipping! If you’re interested in this, please sign up to our newsletter for updates and stay in the loop.
REFUNDS
If you are unhappy with your purchase for any reason, please contact us at hello@annbie.com with the subject heading RETURN.
We offer a 100% money-back guarantee on all first-time purchases of full-sized products and are happy to issue a product refund if you are unsatisfied with your purchase.
Unfortunately, we cannot issue refunds on sample packs.