How Can We Help?

We're a business built with love and in service to you.

If you have a question that isn't answered below, please feel free to pop us a message at or contact us here.

Frequently Asked Questions

Do you ship internationally?

At the moment, we only ship to the UK. But we’re working on it! For full shipping details, click here.

What is your refund policy?

If you are unhappy with your purchase for any reason, please contact us at with the subject heading RETURN.

We offer a 100% money-back guarantee on all first-time purchases
of full-sized products and are happy to issue a product refund if you are unsatisfied with your purchase.

Unfortunately, we cannot issue refunds on sample packs.

How do I cancel an order?

If you need to cancel an order, please contact us at with the subject heading CANCEL as soon as possible.

*Please note that once an order has been fulfilled, it can
no longer be cancelled.

Where are your products packed?

Our products are packed in the UK and then shipped directly to you 🤎

What are adaptogen herbs?

Great question! Adaptogens are a class of intelligent herbs that help the body defend against stress, maintain balance and improve overall well-being

For full details on all the wonders of Adaptogens, please see click here.

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Can I use Chic & Dandie if pregnant or breastfeeding?

No. Your health is our number one priority. Please consult with a healthcare provider before consuming any herbal product.

Can I use Chic & Dandie if I have a medical condition?

No. Your health is our number one priority. Please consult with a healthcare provider before consuming any herbal product.

How do I drink Chic & Dandie?

We developed our first blend to mimic the ritual of brewing
your daily coffee. We suggest using an infusion method like a cafetière / French Press. Add 1 cup of boiling water (225ml) to 1 Tbsp (7.5g) of Chic & Dandie. Leave to brew for 4-6 mins. Plunge, add a creamer and sweetener of your choice. Enjoy – at any time of the day!

Alternatively, you can add to your existing coffee ritual! Just half the amount of coffee you would normally use and replace with a spoon of Chic & Dandie – cutting your caffeine intake in half and avoiding the jitters/crash by including adaptogens.

Want it chilled? Simply use the method above. Leave to cool,
and add ice.

What is the serving size?

1 Tbsp (7.5g) per serving.

Does Chic & Dandie contain any caffeine?

Nope. With zero caffeine, Chic & Dandie can be enjoyed at any time of day without the concern of disrupting your beauty sleep. In fact, it may help!

Does it taste exactly like coffee?

In short, no. Nothing will taste exactly like coffee, except coffee – or something with coffee flavouring, which we wanted to avoid, keeping the ingredients clean and whole food based.

It does have similarities to coffee! In terms of depth of flavour, mouthfeel, and the bitterness of coffee, which make it a great substitute.

Chic & Dandie is bold enough to carry a creamer (like coffee and unlike herbal teas). It’s not coffee, and it’s not herbal tea. It’s Chic & Dandie with its very own flavour profile, one which you may enjoy if
you’re a coffee lover.

Will I get the same energy boost from Chic & Dandie as I do coffee?

Coffee itself doesn’t provide energy. Instead, it blocks the brain's adenosine (the sleepy chemical) receptors, making you feel less tired. The problem with this ‘fake energy’ is that it’s a short-term fix and leads to
crashes when those receptors are flushed with adenosine as the caffeine wears off. Over time this depletes your natural energetic system, creates dependency, and throws off the mind-body connection.

Chic & Dandie contains herbs that work with you rather than against you. Instead of providing the jolt-like energy coffee does, it offers a gentle, calming, sustainable energy source that enables you to feel more balanced in the long term.

Is Chic & Dandie a herbal tea?

In essence, it is. But Chic & Dandie is bolder than most herbal teas with a deep, rich flavour. If you’re not a fan of teas that smell great but taste like hot water, this could work for you. Best to start with a sample pack to make sure!